Costnora

Support

Version 1 · Last updated Oct 30, 2026

Write to karolis.mobileapp@gmail.com. We usually answer within 1–2 business days.

I forgot my password

Use Forgot password and we'll email you a link to set a new one. The new password works in the app and on this website.

My changes don't show on my other device

The app saves your changes on the phone first and syncs them when it's online. Open the app with an internet connection, wait a moment and pull down to refresh.

How do I share a trip?

In the app, open the trip, then Members, and invite people by the email address of their account. They accept the invitation in the app.

How do I delete my account?

In the app, go to Settings → Security → Delete account. Without the app, you can ask us by email. Delete your account explains both ways and what happens to shared trips.

What do you do with my data?

See our Privacy policy and Terms of use.